Contact Us
We understand that our players may require assistance with various aspects of our gaming platform. Our dedicated customer support team operates in full compliance with UK Gambling Commission regulations and is committed to providing prompt, professional assistance for all enquiries related to account management, gaming disputes, responsible gambling measures, and technical support.
Customer Support Channels
Our support team offers multiple communication channels to ensure convenient access to assistance. For immediate responses during peak hours, utilise our online chat feature available directly through your account dashboard. Email correspondence can be directed to [email protected], with typical response times of 24-48 hours for standard enquiries.
| Contact Method | Availability | Response Time |
|---|---|---|
| Online Chat | 24/7 | Immediate |
| Email Support | 24/7 | 24-48 hours |
| Phone Line | Monday-Friday 9AM-6PM GMT | Immediate |
- Prepare your account details before contacting support
- Clearly describe your enquiry or technical issue
- Allow appropriate response time based on selected communication method
For urgent matters requiring immediate attention, call us at +44 20 7946 0958 during business hours.